Responsive Web Design: A Small Business Essential

We’ve all been there: head down, phone out, standing still in the middle of the sidewalk as people swerve around us. We are running late, it’s usually pouring rain, often a small dog is barking at our feet and we are trying to navigate a website to find an address, a phone number, or some other vital piece of information that we need to get us to where we have to be.

We drag, scroll, zoom and maddeningly wander around our 4” smartphone screen on a web page that we can’t see because it is too big and our screen is too small. The site is clearly not designed for our mobile device and we are left with a customer experience that leaves us frustrated.

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